Here are the most common problems and their solutions:

SOCKET ERROR
The program can't reach the authentication server (paypal).

Solution:
disable any firewall, use "Administrator" account on your pc, temporarily disable the e585 NETWORK INTERFACE in DEVICE MANAGER (if necessary) 

Wrong Code:

1) See socket error.

2) It happens when your code is used on a different pc. You must use it on the same pc you used to purchase the code.

3) It can happen if your code has already been used. Purchase another and send me an email, I will refund you when I'll come back.

CONNECT CARD
If you have an ORANGE E5830 you must upgrade the firmware using the BRIGHTPOINT firmware.

If you a running my program inside a virtual machine, virtual machines are not supported by me, but they are reported to work if they are configured CORRECTLY.
Correctly means that the USB must pass through the virtual machine and e585/e5830 drivers must be installed INSIDE the virtual machine and not outside.

This error can also happen if you didn't install the card drivers. They can be found in "My computer" as a new CDROM. Open it and run AUTORUN.EXE.

Please read also all comments on these posts:

For E585:
http://www.zibri.org/2010/07/huawei-e585-unlock-download.html
http://www.zibri.org/2010/07/huawei-e585-unlock-download_13.html

For E5830:
http://www.zibri.org/2010/05/e5830-free-unlock-released.html
http://www.zibri.org/2010/04/free-huawei-e5830-unlock-released.html

Regards,
Zibri

P.S.
Don't open a paypal complaint or it will immediately invalidate your code.
