Registration

myZyXEL.com Overview

myZyXEL.com is ZyXEL's online services center where you can register your ZyWALL and manage subscription services available for the ZyWALL.

Note: You need to create an account before you can register your device and activate the services at myZyXEL.com.

You can directly create a myZyXEL.com account, register your ZyWALL and activate a service using the Registration screen. Alternatively, go to http://www.myZyXEL.com with the ZyWALL's serial number and LAN MAC address to register it. Refer to the web site's on-line help for details.

Note: To activate a service on a ZyWALL, you need to access myZyXEL.com via that ZyWALL.

Subscription Services Available on the ZyWALL

The ZyWALL can use anti-virus, IDP/AppPatrol (Intrusion Detection and Prevention and application patrol), SSL VPN, and content filtering subscription services.

See the respective chapters for more information about these features.

Note: To update the signature file or use a subscription service, you have to register the ZyWALL and activate the corresponding service at myZyXEL.com (through the ZyWALL).

Registration

Use this screen to register your ZyWALL with myZyXEL.com and activate a service, such as content filtering.

Licensing > Registration 

Label
Description
General Setup
If you select existing myZyXEL.com account, only the User Name and Password fields are available.
new myZyXEL.com account
If you haven't created an account at myZyXEL.com, select this option and configure the following fields to create an account and register your ZyWALL.
existing myZyXEL.com account
If you already have an account at myZyXEL.com, select this option and enter your user name and password in the fields below to register your ZyWALL.
UserName
Enter a user name for your myZyXEL.com account. The name should be from six to 20 alphanumeric characters (and the underscore). Spaces are not allowed.
Check
Click this button to check with the myZyXEL.com database to verify the user name you entered has not been used.
Password
Enter a password of between six and 20 alphanumeric characters (and the underscore). Spaces are not allowed.
Confirm Password
Enter the password again for confirmation.
E-Mail Address
Enter your e-mail address. You can use up to 80 alphanumeric characters (periods and the underscore are also allowed) without spaces.
Country Code
Select your country from the drop-down box list.
Trial Service Activation
You can try a trial service subscription. After the trial expires, you can buy an iCard and enter the license key in the Registration Service screen to extend the service.
Anti-Virus
IDP/AppPatrol
Content Filter
Select the check box to activate a trial. The trial period starts the day you activate the trial.
Apply
Click Apply to save your changes back to the ZyWALL.

Note: If the ZyWALL is registered already, this screen is read-only and indicates whether trial services are activated (if any). You can still select the unchecked trial service(s) to activate it after registration. Use the Service screen to update your service subscription status.

Service

After you activate a trial, you can also use this screen to register and enter your iCard's PIN number (license key).

Licensing > Registration > Service 

Label
Description
Service Management
 
Service
This field displays the service name available on the ZyWALL.
Status
This field displays whether a service is activated (Licensed) or not (Not Licensed) or expired (Expired).
Registration Type
This field displays whether you applied for a trial application (Trial) or registered a service with your iCard's PIN number (Standard). This field is blank when a service is not activated.
Expiration date
This field displays the date your service expires.
You can continue to use IDP/AppPatrol or Anti-Virus after the registration expires, you just won't receive updated signatures.
Count
This field displays how many VPN tunnels you can use with your current license. This field does not apply to the other services.
License Upgrade
 
License Key
Enter your iCard's PIN number and click Update to activate or extend a standard service subscription.
If a standard service subscription runs out, you need to buy a new iCard (specific to your ZyWALL) and enter the new PIN number to extend the service.
Service License Refresh
Click this button to renew service license information (such as the registration status and expiration day).